Governance Frameworks
Bring clarity to responsibilities, reporting and oversight with governance arrangements designed around your service.
Make accountability easier to understand.
Governance becomes difficult when responsibilities overlap, reporting routes are unclear or meetings generate actions without consistent follow-through.
We help providers review or develop a practical governance framework that explains who is responsible, how information moves and where decisions are made.
When this may help
- Establishing a new service.
- Reviewing existing structures.
- Operating across several centres or teams.
- Clarifying committee responsibilities.
- Improving management and board oversight.
Connect the people, structures and information.
Roles and responsibilities
Clarify ownership, delegated responsibilities and accountability.
Governance structures
Set out the relationship between operational management, committees and board oversight.
Committee arrangements
Develop clear terms of reference, membership, responsibilities and meeting arrangements.
Reporting lines
Identify what information is needed, who prepares it and where it is reviewed.
Escalation and decisions
Clarify how significant issues reach the appropriate people and how decisions are recorded.
Actions and review
Put practical arrangements around assigning actions, following through and reviewing effectiveness.
Build around how your service works.
Understand the service model and existing arrangements.
Identify unclear responsibilities or gaps in oversight.
Develop the agreed framework and supporting tools.
Support introduction and review with the team.

A framework supported by practical tools.
Depending on the agreed scope, outputs may include:
- A governance structure and reporting map.
- Defined roles and responsibilities.
- Committee terms of reference.
- Reporting arrangements.
- Agenda and action-tracking templates.
- An implementation plan.
Frequently asked questions.
Bring greater clarity to your governance.
Tell us about your service and the structures you want to clarify.

